Customer Enrolment Agent - Swords - €12.42 per hour

Customer Enrolment Agent - Swords - €12.42 per hour
Your new company
Do you have a passion for customer service and want to work for one of Ireland's most customer focused banks? One of the country’s market-leading consumer banks is looking for customer service agents to join their card services team in one of their busy offices based in Swords.

Your new role
You will be a crucial part of an exciting project that will run from April to September this year. The project will involve a high volume of inbound calls on a topic that you will be very familiar with after your insightful four-week training period. All your incoming calls will be from existing banking customers, and you will be their first point of contact for all queries relating to their accounts. You will receive extensive training when you start, so you’ll learn about the bank’s services, the bespoke IT systems and of course how to handle the calls. This training will be a mixture of classroom-based learning and peer mentoring, so there is no danger of you being dropped in the deep end on day one!

What you'll need to succeed
You will need to have experience working with customers, either face to face or over the phone and be able to demonstrate your customer-focus at interview. You will need to boast excellent IT skills and be a fast learner. You will need to meet the minimum educational requirements of 5 passes at Leaving Certificate to include English and Maths or an Honours degree. You will need to be available to start working the beginning of April and will not have any holidays booked in July, August and September this year.

What you'll get in return
This role is a brilliant opportunity for those to gain experience within the banking sector and start a career in this field. You will be paid €12.42 per hour, working 37 hours a week Monday to Friday (9am – 5pm). You will be paid weekly by Hays. You will be working in a comfortable office, with subsidised canteen facilities and onsite parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career


Job type:
Banking & Financial Services
Dublin North/Meath
Corporate Banking
Apply Now

Talk to a consultant

Talk to Lauren Stanley, the specialist consultant managing this position, located in Dublin 2

26/27a Grafton Street, Dublin 2, Ireland

Telephone: 016627291

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