Customer Service Representative

Customer Service Representative

Your new company

You will be working as a Customer Service representative with one of the country’s leading commercial businesses offering a range of corporate and personal banking services. This call centre role will be located in South Dublin. Carefully following social distancing procedures you will be working within a team to focus on providing excellence in Customer Service.

Your new role

You will be the customers point of contact. With direction, you will guide the customer through their banking needs by offering information and support. You will be required to consistently deliver a high level of engagement with the customers, use initiative daily to resolve customer issues and take action where appropriate. Promote channels of self service and lastly spot opportunities for customer to expand on services by assuring their needs are being met effectively.

What you'll need to succeed

With experience in dealing with customer service roles in the past you will have developed skills to serve you well in this role. Skills such as problem-solving, basic computer and strong communication skills will greatly benefit you. This role also requires a Level 8 Degree or 5 passes in the Leaving Cert to include English and Maths at Ordinary Level or above to apply.

What you'll get in return

This role is a stepping stone into the world of banking and the financial services industry. If you are interested in potential career progression and an opportunity to develop on your customer service skills, then this might just be the role for you. With this particular location you will get to work safely within a great team environment to gain invaluable knowledge and experience.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Job type:
Banking & Financial Services
Dublin South
Office and Admin Management
competitive hourly rate
Apply Now

Talk to a consultant

Talk to Ellen Conlon, the specialist consultant managing this position, located in Hays Recruitment, Dublin

26/27a Grafton Street, Dublin

Telephone: 015710015

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