Customer Service Specialist

Customer Service Specialist - Major Bank - 6 month initial contract - Competitive hourly rate - Dublin South
Your new company
Would you like to work for one of Ireland’s leading banks? Their offices in Dublin South are currently looking for a Customer Service Specialist to join their FSG Customer Service team in Sandyford. You will be joining a popular and a diverse place to work with a great reputation.

Your new role
Your new role centres round being the first point of contact for customers who are in financial difficultly to help them come up with a suitable solution to clear the arrears on their accounts. You will be in contact with these customer through various stages of the process while helping them to get back to full financial health. You will also we responsible for the administration duties related to these accounts adhering to SLA's and tight deadlines.

What you'll need to succeed
In order to be a successful candidate is it essential that you have previous Banking experience. You will also have great customer service skills with experience at putting customers needs at the forefront of your mind. If you are motivate, proactive and passionate about delivering a high level of customer service than this is the role for you! The entry level requirement for this role is either 6 passes in the Leaving Certificate including pass in Maths and English or an Honours degree.

What you'll get in return
A competitive hourly rate and an initial 6-month placement with a view to extension thereafter. Also, you will get an opportunity to gain experience in both the customer service and administration side of the FSG department while gaining a great opportunity to progress and reach your potential in one of the leading financial institutions in Ireland.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Job type:
Banking & Financial Services
Dublin South/Wicklow
Corporate Banking
Competitive Hourly Rate
Closing date
22 Oct 2020
Apply Now

Talk to a consultant

Talk to Sorcha Farrington, the specialist consultant managing this position, located in Hays Recruitment, Dublin

26/27a Grafton Street, Dublin

Telephone: 015710015

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