Your new company
You will be working as a Customer Service representative with one of Ireland's largest financial companies with over 200 locations nationwide. This company provides a wide range of corporate and personal banking services and are looking to expand their workforce. Their branch is located in Dundrum, easily accessed through multiple routes of public transport.
Your new role
The role will involve welcoming the customer to the branch and ensuring they have an efficient and resolvent visit. You will be helping the customers with queries and assisting them with the self-service machines daily. Due to it being a customer facing environment you will have a professional and approachable manner throughout your busy working day. If you would like to step in the world of retail banking with the aim of building a career in the financial industry this is an ideal role for you.
What you'll need to succeed
Excellence in customer services skills is a necessity, preferably with previous experience in retail and or hospitality environments to include cash handling skills and conflict resolution experience. It would be also be beneficial to work well in a team and to your own initiative when required. Problem solving skills and an ability to work well under pressure would be an advantage to you. Lastly, a genuine interest in career progression or advancing on your skillset in customer service would be preferential to the client. In addition to this, a minimum educational requirement of 5 passes at Leaving Certificate to include English and Maths or a level 8 or 9 Honours degree is required.
What you'll get in return
One of the main things you can expect to receive is a competitive hourly rate, and excellent career prospects within the financial services industry, gaining indispensable experience in the banking sector for one of the largest banks in Ireland. You will start on a 6-month assignment with a view to extend, working Monday to Friday. If you are looking to take the first steps in the financial services sector this might be the job for you!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Banking & Financial Services
competitive hourly rate
Talk to a consultant
Talk to Tara Mac Court, the specialist consultant managing this position, located in Hays Recruitment, Dublin