Business Process Specialist

Permanent |Hybrid |Competitive Benefits and Salary

What you'll be working on
In the role of Business Process Specialist, you will be working on planning supporting and executing high-impact plans to maximise efficiency and resources and improve the customer experience. You will use your superior analytical skills and process management skills to develop an exhaustive process improvement plan. You will have to support and implement new processes by collaborating with internal and external stakeholders and Project owners. You will be responsible for providing reports and KPIs frequently to measure projects’ progress.

Who you'll be working for
Your new company is one of the most reputable Global Insurance companies that promote a culture of diversity and flexible working options.

What you'll need to succeed
In order to succeed in your new role, you will need to have around 5 years of experience in Operations and organisational and process improvement and have a third-level qualification in Business or other relevant field. Experience in deployment of Quality and Performance Management tools is essential and also with excellent working knowledge of MS Office tools (including Excel, Visio, PowerPoint, Access, and MS project). Project Management, communication, analytical skills, and service focus are fundamental and some transformation and change management experience is desirable. Six sigma/lean qualification preferable, but not essential.

What you'll get in return
In return, you'll get flexi and hybrid options of work, in a very supportive and friendly environment, with great work-life balance initiatives. You will also have a competitive salary and benefits, including bonus, health contribution, employee discount on Insurance

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Job Type
Dublin City

Talk to a consultant

Talk to Tania Toniolo, the specialist consultant managing this position, located in Hays Recruitment, Dublin
26/27a Grafton Street, Dublin

Telephone: +353 1 582 7671