Customer Experience Support

Customer Support - Galway - Temporary to Permanent
Your new company
Are you a sharp administrative assistant or customer service representative who has worked in client-facing roles looking to level-up your career. My client is looking to hire someone on a temporary to permanent basis to join their expanding customer support team. My client is seeking a Customer Experience Specialist to handle all levels of support and client relationships.

Your new role
As Customer Experience Specialist you will handle all levels of support and client relationships. You will be responsible for providing frontline support to clients through email, telephone, SMS, social media, and chat. You will serve as the initial point of contact for our clients on all types of inquiries across all channels, troubleshoot and resolve brand issues and concerns and Assist the customer experience department with other tasks to ensure a flawless client experience

What you'll need to succeed
To be successfully in this role you will need previous experience in a client-facing role as an administrative assistant, administrator. You will ideally have the ability to work in a fast-paced and dynamic environment. You will need to have excellent communication skills, ability to communicate across multiple channels, Good technical skills using Microsoft Office Suite and Teams or similar suites

What you'll get in return
If you are successful you will be paid a salary depending on experience. You will be joining a company where you can grow and build a career in a exciting high-growth start-up environment. You will be join an inclusive, welcoming, and friendly team and have the Ability to make a real difference in a high-growth company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1091552
Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Galway
Specialism
Administrative Support
Pay
Salary of €24k - €27k
Ref:
1091552

Talk to a consultant

Talk to Shauna Mc Entee, the specialist consultant managing this position, located in Hays Recruitment, Galway
3a Commerce House, Flood Street

Telephone: 091 416 922