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Customer Service Official

Customer Service Representative - Banking - Swords - €12.42

Your new company
Is customer service your passion? Do you want to work for a company who believes their most valuable asset is their customer base? A leading Irish bank is now recruiting for customer service agents to join their card services team, based in their contact centre in Swords.

Your new role
In your new role you will be a key link between the bank and its customers. In a changing market, where more people are choosing to bank by phone, this is a very fast-paced environment. You would be responsible for taking incoming calls from existing and prospective AIB customers from within the Republic of Ireland and the UK.

What you’ll need to succeed
You will need to have experience working with customers, either face to face or over the phone and be able to demonstrate your customer-focus at interview. You will need to boast excellent IT skills and be a fast learner. You will need to meet the minimum educational requirements of 5 passes at Leaving Certificate to include English and Maths or an Honours degree.

What you’ll get in return
This role is a brilliant opportunity for those to gain experience within the banking sector and start a career in this field. You will be provided with extensive training when you start the new role and opportunities to upskill over the course of your placement. You will be paid €12.42 per hour, working 37 hours per week guaranteed. You will be paid weekly by Hays. You will be working in a comfortable office, with subsidised canteen facilities and free onsite parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email it directly to If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type:
Banking & Financial Services
Dublin North/Meath
Office Support and Administration
€12.42 per hour
Apply Now

Talk to a Consultant

Talk to Lauren Stanley, the specialist consultant managing this position, located in Hays Recruitment, Dublin

26/27a Grafton Street, Dublin 2

Telephone: 016627291
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