Facilities Manager

Facilities Management
We are currently looking to recruit a highly experienced Facilities Manager to join a key client of ours. You will be required to manage and control Catering, Cleaning teams. You will be responsible for a well-established, competent team, who you will oversee, carrying out daily huddles and weekly team meetings, building and maintaining excellent relationships with both the client and employees. We need an excellent relationship builder who will grow strong relationships with our clients to ensure a profitable long-term partnership. You will simultaneously manage the team and provide them with guidance on operational issues to ensure the business objectives are met.This is a fantastic, varied opportunity to come on board and join our team, working in a great environment, with flexibility and a good work life balance, with the support and encouragement to achieve your goals and career progression.

Main Responsibilities
  • You will be responsible for all operational problem resolution and issue escalation.
  • Ensure forecasts are completed and track performance against budget taking appropriate actions to manage P&L in line with contract to maximise profit and control of costs.
  • Be an informed and authoritative point of contact for the key stakeholders at site to address any performance or operational issues.
  • To work collaboratively with all central teams to ensure a standardised, consistent, and compliant approach is implemented in all service lines across all sites within micro region whilst delivering a fully compliant operation to our client.
Client and Contract Management
  • Develop strong relationships with day-to-day Clients.
  • Continually look to implement new initiatives within operations demonstrating forward moving business innovations to Clients.
  • Proactively lead the management and application of the Sodexo, and client processes.
  • Ensure all sites adhere to contractual obligations for review and governance meetings.
  • Build strong understanding of service offers within Sodexo drawing upon Service Operations if needed and working with site leads to mobilise service solutions to our Clients.
Financial Performance
  • Carry out in depth reviews of sites finances at the end of each period and ensure action plans are put in place as required.
  • Implementation of new innovations as required.
  • Robust asset management and delivery of Capex forecasting using analysis on end of life and condition reports.
  • Rigorous management of results and compliance to commercial terms.
People Management
  • Provide support to Team Leads to ensure work of teams is carried out and performed to standards, policies, and procedures.
  • Management of staff issues (e.g., attendance, conduct, capability, and competency etc.) that are covered by HR procedures or local safety rules.
  • Drive employee engagement on site.
  • Mentor and support direct reports in Client management.
Continuous Improvement
  • Identify and make recommendations for to contribute to the continuous operational improvement of the IFM team.
  • Continue professional development to be recognised as the expert in a specific maintenance area.
  • Perform role related duties as requested by management.
  • Identify and implement opportunities for business growth.
  • All agreed Contract commercial financial targets met or exceeded.
  • Full compliance to QSHE across all service lines with ongoing proactive management of all risks within the business area.
  • Support given to any audit on sites with fully tracked and effectively managed close out of actions.
  • Updated employee engagement plans with employee engagement plans exceeded.
  • Additional growth development where possible against current WLA.
  • All operational efficiency targets exceeded (absence, sickness, labour, cash sales & stock levels).
  • Services are delivered to the required levels with service excellence as standard.
  • All services delivered within agreed budgets with savings achieved, innovations and initiatives appropriately captured in the change control process.
  • A stable and fully integrated team on site with multi skilling at all levels where possible
The Ideal Candidate
  • Proven experience in managing large site with multi-disciplined teams.
  • Exceptional Client relationship management skills
  • Development of commercially viable solutions based on rigorous techniques to understand Client and contractual needs.
  • Ability to manage multiple workloads and shifting priorities in a fast passed dynamic environment.
  • Ability to interpret and utilise complex and varied financial and commercial information.
  • Excellent interpersonal skills and ability to communicate effectively with customers, Clients, and employees at all levels.
  • Ability to achieve set standards and operate to performance criteria, for example health and safety, hygiene.
  • Self-motivated and able to work on own initiative within a team environment.
  • Proven track record of initiating and leading demanding business change programmes.
  • Excellent communication, negotiating, influencing, and facilitating skills.
  • Challenges the status-quo, innovative, willingness and with a ‘can do & improve’ attitude.
  • Experience of Hard and Soft FM contracts.
  • Proven experience in managing P&L accounts more than €1.5m
  • Facilities, Engineering, Technical or Business qualification.
  • Experience in a pharmaceutical industry or large Blue-Chip company.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1089162
Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.


Job Type
Property & Real Estate
Facilities Management

Talk to a consultant

Talk to Liam O'Donovan, the specialist consultant managing this position, located in Hays Recruitment, Cork
54 South Mall, Cork

Telephone: 0860859188