Job type
ContractLocation
LimerickWorking Pattern
Flexible Working,Full-timeSpecialism
PayrollIndustry
Aviation & AerospacePay
40,000
24 Month Payroll Contract
Your new role
A client I have been working with regularly is searching for a new payroll member to join their expanding team. This role is based just outside Limerick city and after your training period will move to a hybrid working schedule, three days in the office, two from home. The client is searching for someone who enjoys a payroll, whether you have a headcount of 10+ people or 1,000, the client is happy to meet with an experienced payroll individual who is looking for the next step in their career.
Your Key Responsibilities:
- Use case management software to capture, investigate and respond within timescales to queries (employee, business, HR).
- As part of an agreed rota work closely with wider HR/Timekeeping teams to provide first level responses to employee queries via telephone and ticketing solution
- Ensure efficient and effective follow up action is completed and where required collaborate with other areas to close out the case or escalate to achieve closure.
- Monitor and report on trends with a view to identifying corrective action to proactively eliminate recurring issues which are giving rise to repetitive queries and or concerns for employees.
- As a reliable and proactive partner, provide key service support to HR.
- Ensure document management and maintenance in accordance with Shared Services quality management system and statutory document retention requirements.
- Reporting on People and HR data, to include regular quality checks on master data
- Process the fortnightly and monthly payrolls.
- Ensure compliance requirements (Revenue - PAYE, PRSI, USC, other and Pensions) are dealt with correctly and timely.
- Process and manage pension activity including set up, pension queries and pension reporting.
- Maintain strict confidentiality on all matters surrounding this role.
- Procedure development, process enhancement and technology improvements in conjunction with manager and key stakeholders with delivery of continual improvement initiatives.
- Champion and operate excellent customer service within the team and wider unit.
- Actively identify and participate on training and development requirements and opportunities to enable a fully cross functional team and ensure continuity of service to all customers.
Your Knowledge, Skills and Experience:
- IPASS qualification/Payroll qualification is essential
- Experience in a technical
capacity on Oracle E-Business Suite 12i is an advantage - Excellent analytical skills and software experience (Oracle, SharePoint, MS Office, specifically Excel)
- Strong Communication Skills
- Ability to work in pressurised environment
- Ability to work on own initiative work well within a team
- Substantial experience relevant to the role including strong payroll and customer service experience
- Proactive query handling / issue resolution displaying excellence in customer service
- Personal and professional integrity
- High personal motivation and ability to work on own initiative
- Demonstrate excellent organisational skills
- Ability to work to strict deadlines and handle conflicting priorities
- Possess a positive, flexible work attitude
- Ability to work and positively influence as part of an integrated team and cross functionally
- Limitless commitment to continual improvement and customer service
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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